Here you will find a library of documents which will help you on your way to financial freedom! Use these tools as guidelines for how to get bookings, use language that will be welcomed by your customers, even some prepared scripts to practice with. I will keep adding to this page as I find more resources, so don't forget to bookmark it and return regularly! Happy Training!
Training Manuals
The Charlie's Angels Business Basics is a training manual for our Unit which will give you all of the information you need to conduct a successful Mary Kay business.
Launching Your Business
Holding a Business Debut or Beauty Launch to introduce your new career to your family and friends is a great way to kickstart your business. Here is a pack with instructions on how to hold your Launch successfully.
Included in this group are other suggestions to help you on your journey - useful for new Consultants or use them to boost your sales and contacts if you are an existing Consultant.
Here's your first tip: Contact local area salons, massage parlors, boutiques, banks etc. See if you can set up a table or display for one week with your 5 best selling products along with some catalogues, flyers, coupons and business cards.
Keep a basket on the table for any customer orders, which you can follow up on after you return to pick up your display. Offer the store owner or manager a free gift for allowing you to do this. It's also a good idea to have a prize draw to collect information from each entry and build your customer base.
get_gorgeous_class.pdf |
File Size: | 3561 kb |
File Type: | pdf |
Download File
Marketing Your Business
Here are some great tools to read through and get inspiration on useful and practical ways to market yourself and your business. Based on the popular Party Plan Divas site, these will provide you with plenty of tricks to keep your business booming!
Invites
Share these invite templates with your customers to make it easy for them to invite their guests - or use them as a basis to design your own. The Birthday Pamper flyer is a great way to share your customers' birthdays. You bring the cake to celebrate with them and their friends over a Pamper Party - how easy is that?!
invitation_templates.pdf |
File Size: | 880 kb |
File Type: | pdf |
Download File
birthday_pamper_flyer.pdf |
File Size: | 300 kb |
File Type: | pdf |
Download File
Monthly Flyers
Use these flyers and add your Consultant details before handing to customers. It makes it easy for them to see what's on special for the month or encourage them to share the Mary Kay dream and become a Consultant themselves!
Christmas Ideas
Special occasions are the perfect opportunity to create a Class or gift pack idea tailored especially to suit. Here are some that have worked previously - be inspired! There is even a Corporate gift ideas pack which is full of ways to get the corporate sector involved.
I also received a great document from successful director, Maree Smith, regarding how to sell at Christmas which I just had to share!
xmas_selling_stats.pdf |
File Size: | 706 kb |
File Type: | pdf |
Download File
corporate_christmas_gift_ideas.pdf |
File Size: | 2112 kb |
File Type: | pdf |
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Bathroom Model Kit
Sounds interesting - but don't worry - it's not what you think I'm sure! This kit contains instructions on how to put together a kit for your customers to use Mary Kay products and provide you with feedback (for which they will receive a discount on their order).
bathroom_model_kit.pdf |
File Size: | 361 kb |
File Type: | pdf |
Download File
Booking Scripts
Over the years I have received some amazing scripts from other Consultants. Of course, different things work for different people, but hopefully in this huge collection of scripts and suggestions you will find the perfect booking script! And in case that wasn't enough - here is a list of 99 Ways to Get a Booking - you can't go wrong!
booking_scripts-complete.pdf |
File Size: | 1046 kb |
File Type: | pdf |
Download File
How to Handle 'No'
You won't always have enthusiastic potential customers when you go to bookings or make your follow up calls, so here are some tips on how to handle the conversation when it seems that all is lost!
common_booking_objections.pdf |
File Size: | 220 kb |
File Type: | pdf |
Download File
encourage_your_hostess.pdf |
File Size: | 71 kb |
File Type: | pdf |
Download File
Surveys
Surveys can provide you with valuable feedback to help you either target your customers or fine tune your presentation technique. Here are a few ideas to inspire you.
Business Ideas and Tips
There are so many tips and tricks to running a business. Having a competition box at a local shop for people to win a facial; joining a networking group and enhancing your business skills; knowing how to chat and make people feel comfortable; handing out samples – they can all work when you know how. Here is a collection of gems that will hopefully guide you to what best suits your style of selling.
Do you offer bridal makeup services? If so, download the placemat which has suggested sets to be purchased at great discount. Print out and put in front of each lady at your beauty sessions!